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FAQ

 

Frequently Asked Questions

1.  Do I get a proof?

We email proofs on all printed announcements and invitations at no charge. After receipt of your order, we will email you a proof within 2 business days. Your order will not be completed until we receive your approval.   Please carefully check your proof for accuracy.  Although we carefully design each announcement, mistakes can be made in the copy. (by either party)  The proof is the time to catch these errors.  We are not responsible for errors not caught on the proof. 

 2.  How long does it take to get my order?

After receipt of your order, we will email you a proof within 2 business days. Your order will not be completed until we receive your approval..  We will complete your order within 4 business days of proof approval.  Add shipping time to know when you will receive them.  (Note:  Upgrading your shipping only speeds up your shipping time.  Even if you choose overnight shipping, it will still take up to four business days to complete your order.)

3.  Will you edit my photo?  

Yes.  We will touch up, crop, and size your photo to best suit the announcement. 

4.  What photos work best?

Digital cameras work well when the resolution is at least 1200 x 1800 pixels and 300 dpi.  Please set you camera to the fine setting.  Be sure your baby is well lit and use the flash.  Digital video camera photos and cell phone photos generally do not work well.

Even if you want a black and white photo, we prefer to work from color photos.

5.  Can I use a professional photo?

You must send a copyright release with any professional photo.  We can use a professional photo but we must have the copyright release.

6.  Is there a minimum amount of cards I must order?

There is a minimum order of 25 cards. 

7.  Can the card be printed in a different language besides English?

Yes, as long as English characters are used. 

8.  Do you ship out of the United States?

Yes.  There will be additional shipping charges.  Please email sales@bellababy.com for a shipping quote.  You will be responsible for any duties or taxes incurred.

9. Are envelopes included?

Yes, envelopes are included with all orders.

10.  Can I get my envelopes early?

Yes.  You may preorder your envelopes.  A 20 cents per envelope deposit is required and there is a $7 non refundable shipping fee.  You will be credited 20 cents per announcement ordered when you place your final order.

11.  How much will it cost to ship my order?

We ship from San Diego, CA.  These are rates for shipping within the United States.  Please contact us for international and overnight shipping quotes.

USPS Priority Shipping- flat rate of $10.00 per order

If you are ordering only labels, your order will be shipped Priority Mail for $5.

Envelope pre-orders will be shipped for $7 via USPS Priority Mail.

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